Terms and conditions

Payment terms

1. With Klarna Checkout you can do internet shopping safely and easily, in addition it is very flexible.

Your payment options are invoice, partly payments, internet banking and all major credit cards -all as safe! By using Klarna Checkout service you accept Klarna AB’s (556737-0431, Sveavägen 46, 11134 Stockholm) terms and conditions. They you will find at payment stage. 

2. Paypal (www.paypal.com)

************************


Deliveries and returns | Finnish Post in cooperation with DHL and Bring

BALTIA (Estonia, Lithuania, Latvia)

• Price to Baltia 5,90 eur / shipment
• Over 150 eur shipments we send without shipment cost
• Swapping a product is free
• If you return the whole order we charge 9,90 eur return costs
  
• From partial return we charge 3,90eur return costs
  
• For a delivery which has not been picked we charge 15,00 eur handling costs
  
  Returns from the Baltic countries - contact the terminal: 
  Estonia - returns.ee@itella.com
  Lithuania - returns.lt@itella.com
  Latvian - returns.lv@itella.com
  Use the return label that came with the package.
  
  
  NORDIC (Sweden, Denmark)
• Price to Nordic countries 6,90 eur / shipment
• Over 150 eur shipments we send without shipment cost
• Swapping a product is free
• If you return the whole order we charge 10,90 eur return costs
  
• From partial return we charge 4,90 eur return costs
  
• For a delivery which has not been picked we charge 16,00 eur handling costs
  
  Returns from the Nordic countries
  You can leave the package back to eny DHL office. Find your nearest location at: https://paketshopfinder.dhlpak... the return label that came with the original package.
  
  
  
  GERMANY
• Price to Nordic countries 6,90 eur / shipment
• Over 150 eur shipments we send without shipment cost
• Swapping a product is free
• If you return the whole order we charge 10,90 eur return costs
• From partial return we charge 4,90 eur return costs
• For a delivery which has not been picked we charge 16,00 eur handling costs
  
  Returns from the Nordic countries
  You can leave the package back to eny DHL office. Find your nearest location at: https://paketshopfinder.dhlpak... the return label that came with the original package.
  
  
  
  DELIVERY OTHER EU COUNTRIES
• Price to Nordic countries 9,90 eur / shipment
• Over 150 eur shipments we send without shipment cost
• Swapping a product is free
• If you return the whole order we charge 13,90 eur return costs
• From partial return we charge 7,90 eur return costs
• For a delivery which has not been picked we charge 18,00 eur handling costs
  
  Returns from the other EU countries
  You can leave the package back to eny DHL office. Find your nearest location at: https://paketshopfinder.dhlpak... the return label that came with the original package.
  
  
  The order arrives to be picked up at the pick-up point or delivered to you depending on the country on shipping. You will receive a notice of delivery by SMS or email when your shipment is available to be picked up from the delivery point of your choice. Among the order confirmation you receive a tracking code to follow your order. Shipment is handed over to you against valid ID and signature. Delivery usually takes 2-8 business days. In rush seasons please prepare to longer lead time.
  

If needed you are allowed to return products for fourteen (14) days from delivery based on the law of consumer protection and since the reception of the delivery. Swaping products is free of charge.
Pack unused and marketable products with care and moisture resistance. 

************************

Delivery lead time

Normal delivery time is 2-6 days. On rush seasons it might take slightly longer. Besign OY (Blaa & Ballot brands) deserves the right of not to ship products that are available in webstore but not in stock because of overbooking or some similar reason.

Return Guidance

Return must be done in 14 days since receiving the delivery. Please carefully fill the return slip you will find from the shipment. Pack all non-used and goods in sales condition carefully and moisture protected. Also insert the return slip inside the package.

Return by using the return label. Place the slip on top of the package and leave it to the pick-up point. Make sure your return package is carefully packed.

Return of defected products

All returns must be agreed with the seller beforehand. Time to place the claim is 14 days from the reception of the goods. We are available to reach by email info@blaa.fi. Defected product is only switched to same new product. Seller is not responsible to pay return costs unless the return is agreed beforehand.

Goods damaged in delivery

Please check the condition of your parcel immediatelly when receiving it.
Immediatelly when receiving please make personnel aware of the damages.
If the content is defected or is otherwise no good, please contact us: info@blaa.fi. We only cover defected goods with new similar or same value product.

Contact details

Regarding any order related issues you’ll reach us as follows:

- By email; info@blaa.fi