REGISTRY DESCRIPTION
Registry description in accordance with the Personal Data Act (523/99), article 10
Data controller
Blaa Oy
Pätsiniementie 32
37800 Toijala, Finland
Registry name
E-commerce customer registry
Purpose of managing personal information
The registry is used for the sole purpose of maintaining a customer relationship between the retailer and the customer. Placing an order does not require registering in the customer registry.
Registry data content
Basic customer information: customer number, surname, first name, mailing address, zip code, post office, telephone number, cellular phone number, e-mail address, order history, and delivery tracking information.
A permission granted by the customer to send marketing material will be stored in the registry.
Regular information sources
The customer’s contact details are saved when the customer registers. Other details will be saved when the customer shops in the online shop.
Regular vouchsafing of information and data transfer outside the EU or the EEA
The data controller will not vouchsafe information to external parties.
Principles of registry protection
The data controller’s data system and files have been protected using normal technical protection methods. A right of access to the registry requires an individual username and password, which shall only be granted to staff members of the data controller whose position and role require such right of access.
Käytämme evästeitä. Lue täältä asiasta lisää ja hyväksy evästeet klikkaamalla nappia.
OkPayment terms
Your payment options are invoice, partly payments, internet banking and all major credit cards -all as safe! By using Klarna Checkout service you accept Klarna AB’s (556737-0431, Sveavägen 46, 11134 Stockholm) terms and conditions. They you will find at payment stage.
2. Paypal (www.paypal.com)
************************
Deliveries and returns | Finnish Post in cooperation with DHL and Bring
BALTIA (Estonia, Lithuania, Latvia)
If needed you are allowed to return products for fourteen (14) days from delivery based on the law of consumer protection and since the reception of the delivery. Swaping products is free of charge.
Pack unused and marketable products with care and moisture resistance.
************************
Delivery lead time
Normal delivery time is 2-6 days. On rush seasons it might take slightly longer. Besign OY (Blaa & Ballot brands) deserves the right of not to ship products that are available in webstore but not in stock because of overbooking or some similar reason.
Return Guidance
Return must be done in 14 days since receiving the delivery. Please carefully fill the return slip you will find from the shipment. Pack all non-used and goods in sales condition carefully and moisture protected. Also insert the return slip inside the package.
Return by using the return label. Place the slip on top of the package and leave it to the pick-up point. Make sure your return package is carefully packed.
Return of defected products
All returns must be agreed with the seller beforehand. Time to place the claim is 14 days from the reception of the goods. We are available to reach by email info@blaa.fi. Defected product is only switched to same new product. Seller is not responsible to pay return costs unless the return is agreed beforehand.
Goods damaged in delivery
Please check the condition of your parcel immediatelly when receiving it.
Immediatelly when receiving please make personnel aware of the damages.
If the content is defected or is otherwise no good, please contact us: info@blaa.fi. We only cover defected goods with new similar or same value product.
Contact details
Regarding any order related issues you’ll reach us as follows:
- By email; info@blaa.fi